Join the Hero Partner Program and unlock new recurring revenue streams while delivering cutting-edge AI capabilities to your Oracle, SAP, and Workday clients.
Hero Answers runs directly within Oracle Cloud Infrastructure and Workday Extend, ensuring lightning-fast performance, enhanced security, and zero data movement. Your clients' data never leaves their trusted environment.
Deployed in customer's own cloud tenancy
Sub-second query response times
Maintains all existing security policies
No ETL or data replication required
Partners get real-time insights into how clients use Hero, enabling proactive support and demonstrating clear ROI. Track queries, identify trends, and optimize service delivery.
Real-time usage analytics by client
Query pattern analysis
ROI tracking and reporting
Automated billing reconciliation
Hero's intelligent ticketing system automatically routes requests, suggests solutions, and learns from every interaction. It's not just a ticket system—it's an AI assistant for your support team.
AI-powered ticket classification
Automatic solution suggestions
Smart routing to right expert
Integrated knowledge management
Unlike competitors who require data exports or external processing, Hero operates entirely within your client's secure environment, maintaining compliance and delivering instant results.
Full access to Hero Answers & Actions
Unlimited client deployments
Your team provides all services
2% fee on billable hours enabled by Hero
White-label branding available
Partner portal & training
Technical support included
Everything in Platform tier
Co-delivery with Hero Experts
Shared services model
Higher margins on complex projects
Priority feature requests
Joint go-to-market support
Dedicated partner success manager
This fee ensures a dedicated, expert-led pilot, covering technical integration with your Oracle/Workday system and providing full access to our features, Hero Answers and Hero Actions. We'll conclude with a detailed ROI analysis based on goals we defined at the start. We view the pilot as the first step in a long-term partnership, ensuring both teams are invested in success.
Your IT team's involvement will be centered around the initial security review and granting secure system access. For business users, their active participation is key. They will help define use cases in workshops (Weeks 1-3), actively use the Hero platform for their tasks (Weeks 4-6), and then validate the results and provide feedback on Hero's impact (Weeks 7-9).
We use secure, encrypted, read-only connections for data analysis. Any automated processes are validated in your environment before execution. Our team works with your IT and security leaders to ensure our integration meets your company's security standards.
There is no obligation to continue. If the results don't meet the agreed-upon objectives, the relationship ends. The pilot is your opportunity to validate our platform with no further commitment.
Our paid pilot ensures mutual commitment and provides the dedicated resources needed to address complex enterprise challenges. By crediting the fee back, we align our success with yours, making the pilot a strategic investment in a full partnership.